Making ordering
easier.
You can now place StatLab orders via EDI through GHX.
Please email [email protected]
Yes
GHX ordering is available now
Search for us in the vendor bar and request registration for all your shipping locations. You will receive approval with an assigned StatLab account number within 24 hours.
After placing your order, please contact Customer Service by phone or at [email protected], have your account number and the item number available, and they can help add items on to your order, and enable them for future ordering through GHX.
You will receive an email confirmation when your order ships, which will include a link to tracking information.
If you have an online account, log in to your account and look up your order in the shipping area.
The StatLab team strives to to ship orders received by 12:00PM CST on the day that they are received. This is sometimes dependent on weather and volume of orders received.
Your order will ship from the distribution center closest to your location unless the product isn't available, in which case it will ship from the center where the product is located. StatLab has three distribution centers in Washington, Texas and Maryland.
Orders are shipped FOB via common carrier the most economical way. Special shipping arrangements can be made upon request. In some cases, a hazardous material charge will apply. This charge is billed and applied to invoice as part of total freight cost. Shipping, delivery and transit times are based on standard UPS/ FedEx transit maps.
We will assist you with emergency or next day air orders when possible, however StatLab does not ship hazardous materials by air. Call customer service or your representative to expedite a shipment if needed.
Shipments leave our warehouse in good condition. The number of packages shipped is indicated on the freight bill with the contents of the shipment shown on the packing slip. Do not accept a damaged or short shipment until the delivering carrier's driver has made a "Damage" or "Shortage" notation on both copies of the freight bill. If this occurs, visit statlab.com/returns to fill out a return of merchandise authorization request online (RMA).
Download here
PO Box 678056, Dallas, TX 75267
[email protected], 972-436-1010, option 6
Payment terms are net 30 days. Visa, MasterCard, American Express, and Discover accepted.
Contact [email protected] who can provide a customized payment link.
Download here
StatLab has served the histology community for over 45 years since 1976.
Since 2018, StatLab has acquired American Mastertech, BBC Biochemical, and Pyramid Innovations. Please contact Customer Service who can help you navigate requests.
Visit the dedicated technical support portal here.
First, search the StatLab SDS/IFU online database by product name and number. If unavailable, submit a ticket to technical support with the item number.
Access your results on the safetech monitor web page: https://www.statlab.com/safetech-vapor-monitors
Yes. Contact Customer Service or your representative for more information.
