I’m Gino Gonella, and I’m on your team. Welcome to StatLab!
Born and raised in NY. I am from Westchester County but now live on Staten Island. I like to weight train, watch sports (mainly football and baseball,) and hang out with my friends and family. I enjoy watching movies, going to the beach, playing tennis, and swimming. I also love to eat. I love to BBQ and eat all types of cuisines! I am here to support you, guide you, and challenge you!
We’re setting up your account using information from BBC, including order history, and creating a customized plan to minimize any disruption in your fulfillment and products.
2
What you can do to help.
1. Please set StatLab up as a vendor (see information below) 2. Email me your AP email and mailing address 3. Email me any tax-exempt status paperwork
3
What’s next.
I’ll be reaching out to you to talk through any product updates so you know what to expect. Our goal is to make this as effortless as possible for you. Call me anytime - I’m on your team.
Information to help with vendor setup.
StatLab Accounts Receivable
By email: [email protected] By mail: StatLab P.O. Box 678056 Dallas, Texas 75267-8056 By phone: 972-436-1010 option 6
BBC was founded over 28 years ago by a pathologist who wanted to provide improved fixation and staining products, and StatLab shares the same passionate commitment to providing quality products and service to customers. As a result of the partnership, you can experience an expanded product portfolio and access to an expert technical support team to support your complete pathology laboratory workflow from specimen collection through advanced staining.
Does anything change with my current ordering process?
As of August 3rd, orders will be placed through StatLab, and payments made out and sent to StatLab. When you call customer service you will speak with a helpful customer service representative who will help you place orders with StatLab for the products you need.
What about online ordering?
After August 3rd, you will no longer be able to order online at BBCUS.com, and all online orders will be placed through StatLab.com. To get this process started you can register for online ordering here.
Will my products or packaging change?
This depends on your previous order history. Some standard products will retain the same formulation but may have StatLab branding. Any custom prefills will retain your branding. I will communicate if there are any other product updates that will create an impact based on your order history.
Will my pricing change?
Our goal is to prevent disruption in pricing on all standard products. Some unit of measurements will change, and as a result you may see updated pricing. As your representative, we will revisit your order history together and work through each product to find a clear path forward.
Will I receive my orders within the same timeframe that I did before?
We understand that delivery efficiency and speed are a top priority, and work to fulfill orders placed and processed before 2PM CST on the same day. Please refer to shipping maps here for approximate transit times: Central and West Distribution, East Distribution.
Who do I contact for technical assistance?
When you work with StatLab, you have access to an entire team of technical experts with a history of practical experience in laboratories like yours. Contact our technical team with any product questions.
Who do I contact for customer service?
Contact customer service by phone at 1-800-442-3573 between 8AM - 8PM CST or by emailing [email protected].
My Favorite Products
Prefills- I am proud of the fact that we manufacture our prefill jars. We have control over the quality and technology that goes into it. The StatClick prefills have changed the entire industry! Microtome Blades- I love the fact that we have so many options. There is a blade for everyone regardless of the tissue type you need to cut. I enjoy conducting blade demos. Special Stain Kits- I get great feedback on the quality of our kits. The quality sets the industry standard at an affordable price. On top of that, my clients save time using our kits and following our protocols. Antibodies- These products truly show how diverse we really are. Our clients typically only view StatLab as a Histology/Anatomic Pathology based company. Our antibody lineup proves how we are much more than that. We are very committed to becoming a major player in the IHC market!
Download PDF here
